Please choose the best way to contact us below or Visit the support portal now

Useful tips:

  • Before contacting support, please check the Frequently Asked Questions page - we might already have the answer to your question there.
  • Lost your RSA Certificate? We can only help if you did your RSA training with us. Either contact your original RSA training provider - or you could re-do your RSA training with us, get a new RSA certificate, and ensure your RSA training is up-to-date too.
  • Payment support: If you have not received an email from us that you are expecting, please check your email spam folder. (Sometimes emails are wrongly flagged as spam).
  • Support Portal:

For all options above click the link below to visit the support portal Visit the support portal now

 Sales and Support

Online Support

Visit our online support portal where you can submit your issues, find solutions and create a support ticket.

Create Support Ticket Now

Trainer / Sales / Technical support

If you have any questions regarding our training courses, need to speak to a trainer or have or technical difficulties, please visit the support portal look for a solution.  You will be provided with a solution, the option to get a call back or depending on your request you will be provided the phone number to call us on.

(Mon-Fri, 9am to 5pm, AEST)

5 Star Hospitality Training
(ABN 85 621258802)
Suite 3, 5 Church St, Healesville, Vic, 3777

Please remember to include full names and email addresses for the people enrolling.

5 Star Hospitality Training - Complaints Resolution
You may find a time when you don’t agree with an assessment decision or the way training is being conducted and you wish to lodge a complaint or appeal a decision. It’s OK, we’re here to help and support you through this process. Please download our complaints process (PDF) or call our complaints department directly on (03) 8341 3000 (Mon-Fri, AEST business hours).