Provide Responsible Service of Alcohol - SITHFAB002 - Airlines

RSA Online for the Australian airlines - Australia's #1 online RSA course

High quality, 100% online RSA, same day ** SITHFAB002 RSA Certificate, money back guarantee *

Have a go at refusing service below and get $5 off

RSA ONLINE is accepted for cabin crew by all Australian airlines. We are an Australian government approved trainer for the Provide Responsible Service of Alcohol SITHFAB002 (RSA) unit of competency.

It takes just 2 minutes to begin. Start now and upon completion of the course download and print your SITHFAB002 RSA Certificate for the Airlines.

You could be qualified to work in the Australian airlines by tonight! **

RSA Online for the Airlines is also valid in ACT, NT, QLD, SA, TAS & WA. For NSW and VIC please see their respective state pages as additional costs and training requirements apply.

RSA for the airlines
  • 100% online RSA course - stop and start as you please, 24/7.
  • 9/10 satisfaction score over 250,000 students.
  • No hidden fees or charges! The price you pay today is all you will pay, no hidden charges for issuing your certificate or providing support.
  • If you are not totally satisfied or your circumstances suddenly change, you are covered by our 100% money back guarantee*. Reasonable and fair conditions apply, such as requesting the refund within 7-days and not having already completed the course.
  • You can enrol and start training in 2 minutes. You will be able to download and print your SITHFAB002 RSA Certificate PDF as soon as you have completed the training and asessment.
  • Lifelike simulated bar environments will build your confidence.
  • Practice refusal of service with realistic interactive videos.
  • We are a 100% carbon neutral oganisation.
  • Download and print your nationally recognised SITHFAB002 statement of attainment required for work in ACT, NT, QLD, SA, TAS & WA.
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RSA Airlines Online Details

  • We are Registered Training Organisation (RTO) #45332 - 5 Star Online Training.
  • Our RTO has scope to deliver the unit of competency Provide Responsible Service of Alcohol SITHFAB002 (RSA) online, Australia-wide.
  • If you get stuck, our qualified and experienced RSA trainers are ready to help via our 1300 toll free number callback service, during business hours.
  • The SITHFAB002 statement of attainment that will be issued, is valid in the Airlines as well as ACT, NT, QLD, SA, TAS & WA.
  • Delivery combines online learning and assessment with practical demonstration of skills assessment via video from a suitable physical simulated environment.
  • Duration: between 4-12 hours depending on your past experience and learning ability.

Learning Outcomes

A statement of attainment for the nationally recognised unit of competency.

Pathways Information

Achievement of this unit provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.

Requirements and Equipment

  • An Australian residential and postal address.
  • A desktop comuter, laptop, tablet or large sized smartphone.
  • Any broadband Internet conection.
  • A modern standards compliant web browser.
  • Speakers or headphones.
  • Access to a room with a table and blank wall.
  • Printer and paper, sticky tape or blue tack.
  • Video recording device - your smartphone or webcam are perfect choices.
  • An empty bottle, a glass tumbler and a 30ml measure. eg. medicine measure or you can either, buy one form a chemist or $2 store, or we can post one to you.
  • Students must successfully complete a language, literacy and numeracy (LLN) assessment prior to starting the course.
  • You will be required to demonstrate your skills in a suitable simulated industry environment via video recording.

What you will learn

With 3-9 hours of engaging online content and additional optional supplementary reading, there is plenty of material available for you to understand how to:

  • Legally sell, serve and promote alcohol
  • Measure standard drinks and advise patrons
  • Assess and monitor the levels of intoxication of patrons
  • Sell or serve alcohol responsibly
  • Assist customers to drink within appropriate limits
  • Assess alcohol-affected customers and identify customers to whom sale or service must be refused
  • Refuse to provide alcohol to intoxicated patrons
  • Detect and prevent underage drinking

Your Unique Student Identifier (USI)

Starting from the 1st of January 2015, the federal government added a requirement that everyone undertaking nationally recognised training in Australia must have a Unique Student Identifier (USI).

During our course enrolment process you will be asked to provide your USI - or if you don't already have one, we will help you through the process of applying for your USI online. It is essential that the details you provide when applying for your USI match with the details and primary ID that you provide to us when you enrol for our Online RSA. This is because these details must match for your statement of attainment to be validated by the government system, otherwise this may cause issues with the validity of your qualification.

In rare circumstances, you may need to speak directly with the government staff to provide further details. We will notify you if this is the case.

For further details, please see our frequently asked questions USI topic.

Roles and Quality Assurance

5 Star Online Training RTO#45332 is responsible for the quality of the training and assessment that you will receive. As a Registered Training Organisation (RTO) we must:

  • Provide quality training and assessment.
  • Comply with the Standards for RTOs 2015.
  • Issue AQF certification.
  • Respect your consumer rights.

Before purchase, please review this additional Information:

How will you be assessed?

This RSA training combines online learning and assessment plus video demonstration of skills in a physical simulated environment. The online learning is broken into several topics or sections. At the end of each section a written assessment will be presented and you will be required to answer all questions correctly online. If you get a question wrong you will be directed to review the course material after which you may reattempt the question. If you give the wrong answer another two times you will be locked out of the assessment, at which point you will need to contact a qualified trainer for assistance. Case studies and a simulated bar environment require you to implement what you have learnt in typical online practical scenarios. In addition, you will be required to create a suitable simulated environment for filming your practical demonstration of skills video assessments.

Your formal assessment activities have been mapped back to the Unit of Competency SITHFAB002 - Provide Responsible Service of Alcohol. This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol and to satisfy the requirements for responsible sale and service of alcohol under state or territory legislation.

How long will the assessments take?

You will have 1-3 hours of assessment across the following types of assessment:

Online written assessments:

  • Section 01 Why Serve Alcohol Responsibly
  • Section 02 Responsible Service of Alcohol (RSA)
  • Section 03 Minors
  • Section 04 Unduly Intoxicated and Disorderly Patrons
  • Section 05 Responsible Hospitality
  • Section 06 Other Issues
  • SIMBAR Assessment

Interactive simulations and video assessments:

  • SIMBAR Preparing and Serving Standard Drinks
  • SIMBAR Practical Demonstration of Skills Interactive Simulation
  • SIMBAR Practical Demonstration of Skills Webcam Recording - Refusal of Service - Offering Food
  • SIMBAR Practical Demonstration of Skills Webcam Recording - Refusal of Service - Emotional Distress
  • SIMBAR Practical Demonstration of Skills Webcam Recording - Service - Illicit Substances - Refusal of Service
  • SIMBAR Practical Demonstration of Skills Webcam Recording - Service - Illicit Substances - Warning
  • SIMBAR Practical Demonstration of Skills Webcam Recording - Service - Illicit Substances - Call Security
  • SIMBAR Practical Demonstration of Skills Webcam Recording - Using Measures

Learning skills required

To ensure you receive an adequate level of support with your training and assessment, please consider the following questions.

Do you consider yourself to have any disability, special needs, reading or writing difficulties that may have an impact on your ability to complete this online course?
Do you believe you have the literacy skills to read and interpret documents such as:

  • Identification (ID) cards?
  • Proof of age cards and driver's licences?
  • Statutory signage and warning signs?
  • Wording within advertising or promotional material, such as in-house policies and procedures and any other general plain English regulatory and advisory information issued by local, or state and territory liquor licensing authorities?

Do you believe that you have the numeracy skills to measure and calculate standard drinks or samples and calculate blood alcohol levels to determine alcohol consumption?
If you are not confident that you will understand any of the components of this online training, contact us and we will make arrangements to assist you in your training or offer you face to face training if available in your area.

Any suspicious activity by students undertaking the course will be reported immediately to the relevant state liquor authority. Any certification may be voided and withdrawn if fraudulent information is provided or cheating detected.

Existing experience

If you feel that you have existing skills, knowledge and experience to meet the unit of competency and assessment requirements we may be able to offer you a tailored learning pathway. Please contact us for further consultation.