Provide Responsible Service of Alcohol SITHFAB021 (RSA) - VIC

RSA Online Victoria - Australia's #1 online RSA course

High quality, 100% online RSA, same day ** SITHFAB021 RSA Certificate, money back guarantee *

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RSA ONLINE with VIC specific content. We are a Victorian government recognised trainer for the Provide Responsible Service of Alcohol SITHFAB021 (RSA) unit of competency.

It takes just 2 minutes to begin. Start now and upon completion of the course download and print your SITHFAB021 RSA Certificate for VIC.

You could be qualified to work in Victoria by tonight! **

5 Star Online Training has been approved by the Victorian Commission for Gambling and Liquor Regulation to deliver RSA in Victoria online. You are no longer required to complete a 4 hour face-to-face class.

Licensees and staff are subject to mandatory RSA requirements and have one month from the date they first sell, offer for sale or serve liquor on the licensed premises to complete the VCGLR approved RSA program with an approved RTO.

5 Star Online Training is a VCGLR approved RSA trainer. When you complete your Victorian RSA course with 5 Star Online training you will be issued the Victorian VCGLR certificate that is required to work in the industry. We will also issue the national Provide Responsible Service of Alcohol SITHFAB021 statement of attainment.

RSA Online for VIC is also valid in ACT, NT, QLD, SA, TAS & WA. For NSW please see the NSW state page as additional training requirements apply.

PLEASE NOTE: From 1 July 2021, the only recognised Responsible Service of Alcohol (RSA) training course accepted in Victoria will be the nationally accredited RSA qualification (SITHFAB021) obtained via online or face-to-face from a VCGLR approved Registered Training Organisation (RTO).

The only accepted RSA certificate will be the VCGLR branded certificate, that will be issed by an approved RTO. You will need to provide this to your employer as evidence you have completed a Victorian approved course.

5 Star Online Training is approved by the VCGLR.

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RSA VIC Online Details

  • Our course covers specific Victorian RSA content and has been approved by the VIC Victorian Commission for Gambling Liquor & Racing.
  • The SITHFAB021 statement of attainment that will be issued, is valid in VIC as well as ACT, NT, QLD, SA, TAS & WA.
  • Delivery combines online learning and assessment with practical demonstration of skills assessment via video from a suitable physical simulated environment.
  • Duration: between 4-12 hours depending on your past experience and learning ability.
  • If you get stuck, our qualified and experienced RSA trainers are ready to help via our online ticketing system, during business hours AEST. Once you lodge a ticket our trainers will respond as soon as they reach your ticket in the queue, either by email or call back, as is appropriate.

Learning Outcomes

  • A statement of attainment for the nationally recognised unit of competency Provide Responsible Service of Alcohol SITHFAB021.
  • A VCGLR RSA certificate.

Pathways Information

Achievement of this unit provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.

Requirements and Equipment

  • An Australian residential and postal address.
  • A desktop computer, laptop, tablet or large sized smartphone.
  • Any broadband Internet connection.
  • A modern standards compliant web browser.
  • Speakers or headphones.
  • Video recording device - your smartphone or webcam are perfect choices.
  • Students must successfully complete a language, literacy and numeracy (LLN) assessment prior to starting the course.
  • You will be required to demonstrate your skills in a suitable simulated industry environment via video recording.

What you will learn

With 3-9 hours of engaging online content and (optional) additional supplementary reading, there is plenty of material available for you to understand how to:

  • Assess and monitor the levels of intoxication of patrons
  • Refuse to provide alcohol to intoxicated patrons
  • Assist customers to drink within appropriate limits
  • Assess alcohol-affected customers and identify customers to whom sale or service must be refused
  • Sell or serve alcohol responsibly
  • Detect and prevent underage drinking
  • Legally sell, serve and promote alcohol
  • Measure standard drinks and advise patrons

How you will be assessed?

This RSA training combines online learning and assessment plus video demonstration of skills in a physical simulated environment. The online learning is broken into several topics or sections. At the end of each section a written assessment will be presented and you will be required to answer all questions correctly online. If you get a question wrong you will be directed to review the course material after which you may reattempt the question. If you give the wrong answer another two times you will be locked out of the assessment, at which point you will need to contact a qualified trainer for assistance. Case studies and a simulated bar environment require you to implement what you have learnt in typical online practical scenarios.

Your formal assessment activities have been mapped back to the unit of competency Provide Responsible Service of Alcohol SITHFAB021. This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol and to satisfy the requirements for responsible sale and service of alcohol under state or territory legislation.

How long will the assessments take?

You will have 1-3 hours of assessment across the following types of assessment:

Online written assessments:

  • Section 01 Why Serve Alcohol Responsibly
  • Section 02 Responsible Service of Alcohol (RSA)
  • Section 03 Minors
  • Section 04 Unduly Intoxicated and Disorderly Patrons
  • Section 05 Responsible Hospitality
  • Section 06 Other Issues
  • SIMBAR Assessment

Interactive simulations:

  • SIMBAR Interactive Simulation

Learning skills required

To ensure you receive an adequate level of support with your training and assessment, please consider the following questions:

Do you consider yourself to have any disability, special needs, reading or writing difficulties that may have an impact on your ability to complete this online course?
Do you believe you have the literacy skills to read and interpret documents such as:

  • Identification (ID) cards?
  • Proof of age cards and driver's licences?
  • Statutory signage and warning signs?
  • Wording within advertising or promotional material, such as in-house policies and procedures and any other general plain English regulatory and advisory information issued by local, or state and territory liquor licensing authorities?

Do you believe that you have the numeracy skills to measure and calculate standard drinks or samples and calculate blood alcohol levels to determine alcohol consumption?
If you are not confident that you will understand any of the components of this online training, contact us and we will make arrangements to assist you in your training or offer you face to face training if available in your area.

Existing experience

If you feel that you have existing skills, knowledge and experience to meet the unit of competency and assessment requirements we may be able to offer you a tailored learning pathway. Please contact us for further consultation.

Your Unique Student Identifier (USI)

Starting from the 1st of January 2015, the federal government added a requirement that everyone undertaking nationally recognised training in Australia must have a Unique Student Identifier (USI).

During our course enrolment process you will be asked to provide your USI - or if you don't already have one, we will help you through the process of applying for your USI online. It is essential that the details you provide when applying for your USI match with the details and primary ID that you provide to us when you enrol for our Online RSA. This is because these details must match for your statement of attainment to be validated by the government system, otherwise this may cause issues with the validity of your qualification.

In rare circumstances, you may need to speak directly with the government staff to provide further details. We will notify you if this is the case.

For further details, please see our frequently asked questions USI topic.

Roles and Quality Assurance

5 Star Online Training RTO#45332 is responsible for the quality of the training and assessment that you will receive. As a Registered Training Organisation (RTO) we must:

  • Provide quality training and assessment.
  • Comply with the Standards for RTOs 2015.
  • Issue AQF certification.
  • Respect your consumer rights.

Before purchase, please review this additional Information: